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Client Services Overview
Focus Strategies and Solutions' comprehensive client services framework includes the
consulting, implementation, and training services necessary
to ensure a successful solution that meets your needs today
and in the future. Our client service offerings fall into
three major areas:
• Business Advisory Services- consulting services designed
to help you advance your business intelligence and budgeting
& planning capabilities through project management, systems
analysis and design, and vendor selection services.
• Implementation Services - services designed to provide
everything from initial start-up to full turnkey implementation
of your planning, reporting and analysis solutions.
• Training – Our training services ensure end-users,
developers and administrators are able to exploit the tools
and processes we deliver to their fullest.
Start simple and grow with us
When it comes to delivering technology solutions, Focus Strategies and Solutions' programs give you the option of starting with the
basics and building up to higher levels of delivery and commitment:
• Level 1 - Advisory Workshops - a short, education-oriented
engagement to perform an interactive needs analysis or existing
system audit, while educating your team on the latest technology
solutions.
• Level 2 - Start-up Package - a fast track one to three
week engagement, allowing you to see the power of the solution
or technology without a significant development commitment.
More than just a proof-of-concept, the Start-up Package delivers
a basic, yet fully functional initial solution.
• Level 3 - Turnkey Solution - a complete engagement
to deliver a total, comprehensive solution that solves a particular
business problem.
Business Advisory
Focus Strategies and Solutions’ Business Advisory Services are designed to help
you advance your business performance capabilities through
project management, systems analysis and design and vendor
selection services.
Leveraging years of expertise in the business performance
management world, we challenge our clients to think out-of-the-box
in terms of both process and technology. We stay on top
of the latest trends in methodologies and systems, so that
you don’t have to.
Our business advisory services include the following:
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Project management
• Needs analysis
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System design
• System audit
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Vendor selection |
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Whether we are advising you on the overall project and
process management, assessing the impact of budgeting on
performance or providing detailed guidance in developing
a comprehensive Business Intelligence or Enterprise Planning
solution, Focus Strategies and Solutions is sure to offer you the latest in best
practices.
Implementation Services
Focus Stratgeis and Solutions BI deployments are typically based on an Rapid Application
Development (RAD) approach versus a Traditional approach,
although we will tailor our approach to fit our customer’s
specific needs. A Traditional approach fixes functionality
and varies time and resources, whereas a RAD approach fixes
time and resources and varies functionality.
Focus Strategies and Solutions has found that a RAD approach has been most successful
at minimising risk and maximising return on investment because
it:
• is based on Prototyping and Business User interaction
• allows you to break a big project down into smaller
projects, providing monthly deliverables (an iterative approach)
• allows you to deliver packages of information (a
user can only digest so much information at once)
• allows you to understand and change requirements
as you start to see data turn into information
• allows you to understand your data and possible
data issues
Focus Strategies and Solutions' Implementation Services provide everything from
initial start-up packages to full turnkey solutions. Our
talented team of project leaders and implementation specialists
are renowned for their ability to deliver a complete solution
that meets your needs and leverages the most out of the
technologies you own. Part of that success comes from utilizing
a proven methodology that incorporates best practices in
both project management and solutions content.
The Focus Strategies and Solutions Methodology
The Focus Strategies and Solutions Implementation Methodology makes sure that projects
are planned properly, executed efficiently and reviewed
by the client along the way to keep the project on time
and within budget.
• Plan
Each Focus Strategies and Solutions implementation begins with getting to know your
business and analyzing your needs. Solutions are tailored
to your unique requirements, and plans are designed to be
flexible, allowing them to change as your business requirements
evolve.
• Design / Build
Whether Focus Strategies and Solutions is building a customized, semi-packaged or
turnkey solution, we utilize a “best practices”
approach that is distilled from successful client implementations,
industry experts and recommendations from technology partners.
• Deploy
Our project teams work side-by-side with your personnel
to ensure all expectations are met through implementation,
testing and production rollout. Our extensive training program
ensures clients gain the expertise needed to maintain and
update their applications on an ongoing basis.
Focus Strategies and Solutions takes the time to get to know your business, your
people and how you work so that you are guaranteed the best
possible solution available to meet your needs.
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